Reviews have two purposes. One, they help other potential customers know the quality of our work. Second, they alert us to any shortcomings in our services so we know to make improvements. That is why we appreciate any customer who leaves a review of their experience with lighting and sound rentals in Orange County, CA. Here is where you can leave a review on Google and other sites so we can receive feedback from our customers:
- Google Plus: You can find our Google Plus profile by searching that social media service. It also turns up in general Google searches, so you should have no problem finding us. Under the “about” tab is a space for reviews. Click on “write a review” and tell us about your experience renting equipment from us. We will receive immediate notification once you finish writing and have submitted your review.
- Google Maps: If you look up our location on Google Maps, you will find a link to write a review there, too. You will need to scroll down under the photos, but you will see the “write a review” link in all capital letters. Clicking the link will open another window which will allow you to give us feedback. This review will show up for anyone who searches for us on Google Maps and it will display on our Google Plus profile, too.
- Yelp: There are links to Google from Yelp. If you use this service frequently, this may be the easiest way to leave us a review. Many people get rewards for using Yelp, so we certainly understand that incentive! If you cannot access Google to leave us a review, Yelp is also very helpful for giving us feedback on our services.
- Facebook: Our Facebook page is also active and a good way to send us reviews. You can also send messages and post on our wall to let people who inquire about us know how we did for your event. Many people already spend substantial time on Facebook, so it is often easier for them to leave feedback there. We welcome it and look forward to hearing from you.
Once you leave a review, we will be able to respond. Be specific about what you liked about our service, and make criticism clear, too. Google also offers posting guidelines to help you write effective reviews that will not only inform us, but potential customers as well.
We take these reviews very seriously because we always look for ways to make our service better. Also, if there is something that we do well, or if you had a good experience with an especially helpful employee, we want to know these things. You also have the option of sending a personal message through Facebook, Google Plus and our website, if you prefer.
Larson Lighting & Audio offers lighting and sound rentals in Orange County, CA for many purposes. Contact us today to inquire about our rental equipment—and be sure to leave a review on Google afterwards!